Healthcare

Clinical precision. Infinite scale.

HIPAA-ready AI voice agents that handle patient scheduling, intake, triage, and record updates — connecting to your EHR/EMR through our 1,000+ integration catalog via Composio. Built for multi-provider practices and health systems.

HIPAA
Compliant with BAA
40%
Reduction in no-shows
24/7
Patient access
10K+
Concurrent calls
Use Case

Patient scheduling and intake

Alli handles the entire scheduling workflow: verifying insurance, collecting demographics, checking provider availability, and booking appointments directly into your EHR.

1
Patient calls for appointment
2
Verify insurance details
3
Collect demographics
4
Match to provider availability
5
Book in EHR and send confirmation
Use Case

Clinical triage and routing

When patients call with symptoms, Alli follows your triage protocols to assess urgency. Non-urgent cases are scheduled. Urgent symptoms trigger immediate routing to your clinical team.

1
Inbound symptom call
2
Follow triage protocol
3
Score urgency level
4
Route urgent to on-call provider
5
Schedule non-urgent appointment
Use Case

Prescription refill requests

Alli captures medication name, dosage, pharmacy preference, and last fill date — then routes the request directly to your prescribing provider's queue in the EHR.

1
Patient requests refill
2
Verify patient identity
3
Capture medication details
4
Route to provider queue in EHR
5
Confirm request to patient
Use Case

Referral coordination

When a referring physician's office calls, Alli captures patient details, diagnosis codes, insurance info, and urgency level. The referral is logged with all necessary documentation.

1
Referring office calls
2
Capture patient and diagnosis
3
Verify insurance coverage
4
Log referral in EHR
5
Schedule referred patient

The problem. The solution.

Problem

Front desk staff spend 60%+ of their time on phone calls instead of patient care.

Solution

Alli handles routine calls so staff focus on in-office patients.

Problem

Patients can't reach your office after hours and go to competitors.

Solution

24/7 scheduling and triage ensures patients are captured at any hour.

Problem

No-show rates of 20-30% drain revenue and waste provider time.

Solution

Automated reminders, confirmations, and easy rescheduling reduce no-shows significantly.

Problem

Referral leakage — incoming referrals get lost in voicemail or fax queues.

Solution

Every referral call is captured, documented, and logged in your EHR immediately.

Problem

HIPAA compliance concerns prevent adoption of AI tools.

Solution

Built from the ground up for HIPAA. BAA coverage, encrypted data, SOC 2 Type II.

Example call flows.

See how Alli handles real scenarios.

New patient appointment

1

Patient calls requesting an appointment

2

Alli verifies insurance and collects demographics

3

Checks provider availability matching preferences

4

Books appointment and creates intake record in EHR

5

Sends patient portal invite and pre-visit questionnaire

Symptom triage

1

Patient describes chest tightness and shortness of breath

2

Alli follows clinical triage protocol

3

Flags as high-priority based on symptom scoring

4

Immediately routes to on-call nurse with transcript

5

Logs interaction in patient chart

Prescription refill

1

Patient requests refill of blood pressure medication

2

Alli confirms identity, medication, and dosage

3

Captures preferred pharmacy and last fill date

4

Routes request to provider's EHR task queue

5

Confirms request received and estimated turnaround

Works with your stack.

Direct integrations with the tools you already use — no middleware, no manual sync.

Scheduling

G
Google Calendar
C
Calendly
C
Cal.com

CRM

H
HubSpot
S
Salesforce
G
GoHighLevel

Payment

S
Stripe

Platform

C
Composio (1,000+ apps)

Compliance

CallAlli is built for HIPAA compliance. We maintain Business Associate Agreements (BAA), SOC 2 Type II certification, and PCI DSS compliance. All PHI is encrypted in transit (TLS 1.3) and at rest (AES-256). Data is synced directly to your EHR with no intermediate storage.

Common questions.

Is CallAlli HIPAA compliant?

Yes. BAA coverage, SOC 2 Type II, and full encryption. Designed specifically for healthcare.

Which EHR/EMR systems do you support?

We connect to your EHR/EMR through our 1,000+ integration catalog via Composio plus custom API and webhook integrations built by our team. We do not claim pre-built native connectors for every EHR — reach out and we will scope your specific system.

Can Alli handle clinical triage?

Alli follows your practice's triage protocols. It gathers information and scores urgency — it doesn't provide medical advice.

How does multi-provider scheduling work?

Alli checks real-time availability across providers, matches preferences, and books directly into your system.

What about patient authentication?

Alli verifies identity using configurable criteria (DOB, account number, etc.) before accessing records.

HIPAA
SOC 2
PCI DSS
GDPR
SDVOSB

Ready to automate your healthcare operations?

See how CallAlli works for your specific workflows.