Transparent pricing

Scale your AI workforce as you grow.

No hidden fees, no surprises. Annual billing saves 2 months. Every plan includes voice, telephony, and AI — all in.

Shadow Agent

Starter

from$499/mo

+ $1,500 one-time setup

Best for solo practitioners and small businesses

500 minutes/month
1 custom AI voice agent
Standard knowledge base (hours, services, FAQs)
Appointment booking & scheduling
Basic call log & analytics dashboard
Email support
Most Popular
Full Front Desk

Growth

from$1,197/mo

+ $2,500 one-time setup

Best for clinics and growing practices with 24/7 coverage needs

1,500 minutes/month
1 production AI voice agent + overflow handling
Custom knowledge base (services, policies, team)
Booking, rescheduling & cancellations
Information collection during calls
Calendar & scheduling integrations
Monthly AI performance report
Priority support
Custom

Enterprise

Custom

Built for DSOs, multi-location groups, and high-volume practices

Usage-based minutes (volume bands)
Multiple AI voice agents
Multi-location routing & scheduling
Advanced analytics & reporting
Dedicated solutions architect
Custom agent fine-tuning
24/7 priority support
FeatureStarterGrowthEnterprise
Included minutes500 / mo1,500 / moCustom
AI voice agents11 + overflowMultiple
Knowledge baseStandardCustomCustom + fine-tuned
Appointment booking
Rescheduling & cancellations
Information collection
Calendar integrations
Multi-location routing
Analytics dashboardBasicMonthly reportAdvanced + custom
Custom agent fine-tuning
Dedicated solutions architect
SupportEmailPriority24/7 priority
SLAStandardStandardCustom
SSO & access controls
Add-ons

Optional add-ons.

Extend your plan with specialized capabilities.

Extra Minutes

$0.18 / min

All-in overage beyond your plan's included minutes. Billed monthly in arrears.

Extra Phone Numbers

$10 / mo per line

Additional dedicated phone numbers with full routing configuration.

Multilingual

per language

$99–$199 / mo. Each additional language beyond what's included in your plan.

HIPAA Compliance Pack

$297 / mo

Required for medical/mental health verticals. Includes BAA, PHI-safe logging, and audit trail.

Outbound Recall Campaigns

$399 / mo

Automated outbound reminder and recall calling + SMS. Requires Tier 2+.

Additional Workflow Pack

$199–$499 / mo

Each additional automation beyond your plan's included pack.

Staff Dashboard Seats

$49 / mo per seat

Read-only dashboard access for practice staff members.

CRM Setup

$499 one-time

CRM pipeline, tags, routing rules, and reporting configuration tailored to your workflow.

Custom Integration

From $499

Non-standard systems, custom APIs, or connections outside the default stack.

Billing Notes

All plans billed monthly or annually. Annual billing saves 2 months (16.7% discount).

Setup fees collected upfront via Stripe before onboarding begins. Non-refundable after Day 1.

Minutes are all-in: voice, telephony, and AI included. No hidden usage fees.

Overage minutes billed monthly in arrears at your plan's overage rate.

Subscription begins on go-live date, not contract signing date.

Add-ons activate on a prorated basis and renew monthly.

Ready to start

Not sure which plan? Let's talk.

Book a demo and we'll help you find the right plan for your practice and budget.