Transparent Pricing

Scale your voice automation as you grow. No hidden fees, just pure efficiency.

Shadow Agent

Starter

from$499/mo

+ $1,500 one-time setup

Best for solo practitioners and small businesses

500 minutes/month

1 custom AI voice agent

Standard knowledge base (hours, services, FAQs)

Appointment booking & scheduling

Basic call log & analytics dashboard

Email support

Annual billing saves 2 months

Growth

from$1,197/mo

+ $2,500 one-time setup

Best for clinics and growing practices with 24/7 coverage needs

1,500 minutes/month

1 production AI voice agent + overflow handling

Custom knowledge base (services, policies, team)

Booking, rescheduling & cancellations

Information collection during calls

Calendar & scheduling integrations

Monthly AI performance report

Priority support

Annual billing saves 2 months

Custom

Enterprise

Custom

Built for DSOs, multi-location groups, and high-volume practices

Usage-based minutes (volume bands)

Multiple AI voice agents

Multi-location routing & scheduling

Advanced analytics & reporting

Dedicated solutions architect

Custom agent fine-tuning

24/7 priority support

Annual billing saves 2 months

Optional Add-Ons

Extra Minutes

$0.18 / min

All-in overage beyond your plan's included minutes. Billed monthly in arrears.

Extra Phone Numbers

$10 / mo per line

Additional dedicated phone numbers with full routing configuration.

Multilingual

per language

$99–$199 / mo. Each additional language beyond what's included in your plan.

HIPAA Compliance Pack

$297 / mo

Required for medical/mental health verticals. Includes BAA, PHI-safe logging, and audit trail.

Outbound Recall Campaigns

$399 / mo

Automated outbound reminder and recall calling + SMS. Requires Tier 2+.

Additional Workflow Pack

$199–$499 / mo

Each additional automation beyond your plan's included pack.

Staff Dashboard Seats

$49 / mo per seat

Read-only dashboard access for practice staff members.

CRM Setup

$499 one-time

CRM pipeline, tags, routing rules, and reporting configuration tailored to your workflow.

Custom Integration

From $499

Non-standard systems, custom APIs, or connections outside the default stack.

Billing Notes

• All plans billed monthly or annually. Annual billing saves 2 months (16.7% discount).

• Setup fees are collected upfront via Stripe before onboarding begins. Non-refundable after Day 1.

• Minutes are all-in: voice, telephony, and AI included. No hidden usage fees.

• Overage minutes billed monthly in arrears at your plan's overage rate.

• Subscription begins on go-live date, not contract signing date.

• Add-ons activate on a prorated basis and renew monthly.