CallAlli healthcare AI voice agents answer patient calls 24/7, verify insurance, book appointments, run your triage protocols, coordinate referrals, and sync every interaction directly into your EHR — under BAA and SOC 2 Type II.
HIPAA-ready healthcare AI agents verify insurance, collect demographics, match patients to provider availability, and book directly into your EHR.
Healthcare AI voice agents follow your written triage scripts — scoring urgency and routing acute symptoms instantly to on-call clinical staff.
AI voice agents verify patient identity, capture medication and pharmacy details, and route refill requests directly to the prescribing provider's EHR queue.
Healthcare AI agents capture patient details, diagnosis codes, insurance, and urgency from referring offices — logging complete referrals in your EHR.
Automated confirmation and reminder calls reduce no-shows. Patients can confirm, reschedule, or cancel by voice without waiting on hold.
BAA coverage, SOC 2 Type II, TLS 1.3 in transit, AES-256 at rest, and direct-to-EHR sync with no intermediate PHI storage.
Every CallAlli voice agent is trained on your scripts, integrated with your stack, and monitored by a real team. Deploy in days, not months.
A new patient calls requesting an appointment. The healthcare AI voice agent verifies insurance, collects demographics, matches to provider availability, books in the EHR, and sends a patient portal invite with the pre-visit questionnaire.
A patient describes chest tightness and shortness of breath. The AI voice agent follows your clinical triage protocol, flags the call as high-priority, routes immediately to the on-call nurse with full transcript, and logs the interaction in the chart.
A patient requests a blood pressure medication refill. The healthcare AI agent verifies identity, confirms medication, dosage, and last fill, captures preferred pharmacy, and routes the refill request to the provider's EHR task queue.
A referring physician's office calls. The AI voice agent captures patient demographics, diagnosis codes, insurance, and urgency, then logs the complete referral in your EHR and schedules the referred patient.
The healthcare AI voice agent calls to confirm tomorrow's visit. The patient can confirm by voice, reschedule to a different window, or cancel — all hands-off, with the EHR updated in real time.
A returning patient calls to book follow-up care. The AI voice agent re-verifies active insurance, flags any coverage changes for your billing team, and books the appointment accordingly.
Yes. CallAlli healthcare AI voice agents operate under a Business Associate Agreement (BAA), are SOC 2 Type II certified, and encrypt all PHI in transit (TLS 1.3) and at rest (AES-256). PHI is synced directly into your EHR with no intermediate storage.
No. CallAlli healthcare AI agents gather information and follow your triage protocols — they do not provide medical advice or diagnosis. Urgent calls are routed to your clinical team immediately per your rules.
CallAlli integrates with EHR and EMR systems through our 1,000+ integration catalog via Composio and through custom API and webhook integrations built by our engineering team. We don't claim pre-built native connectors to every EHR — we scope your specific system during onboarding.
Yes. Healthcare AI voice agents can collect insurance carrier, member ID, and group number, and trigger downstream eligibility checks via your clearinghouse or integrated eligibility API.
Yes. Automated confirmations, reminders, and easy voice-based rescheduling typically reduce no-show rates meaningfully — recapturing provider time and practice revenue.
Most healthcare practices are live in 5–10 business days. Our team handles scripting around your specialties and protocols, HIPAA-compliant integration with your EHR, voice tuning, and go-live with BAA signed before any PHI flows through.
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